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J D Power 2011 North American Hotel Ratings - Part 2 of 2
publication date: Jul 21, 2011
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author/source: J D Power
2011 North America Hotel Guest Satisfaction Index StudyLuxury
Award Recipient
The Ritz-Carlton    Ratings Factors Displaying Factors 1-4 of 8 Company Fairmont Hotels & Resorts   Four Seasons Hotels and Resorts  InterContinental Hotels & Resorts JW Marriott Hotels & Resorts Loews Hotels & Resorts The Ritz-Carlton Award Recipient W Hotels Ratings for some brands may include notably higher performance in more heavily weighted study factors. Although some brand ratings may be higher than competitors on some factors, highest-ranked brands score higher than any other brand in their respective segment, and as a result, they receive the J.D. Power award for overall satisfaction in their respective segment. Displaying Factors 1-4 of 8 2011 North America Hotel Guest Satisfaction Index StudyUpper Upscale
Award Recipient
Embassy Suites Hotels Ratings Factors Displaying Factors 1-4 of 8 Company DoubleTree by Hilton Embassy Suites Hotels Award Recipient Hilton Hotels & Resorts Hyatt Hotels & Resorts Marriott Hotels & Resorts Millennium Hotels and Resorts Omni Hotels & Resorts Renaissance Hotels Sheraton Hotels & Resorts Westin Hotels & Resorts Ratings for some brands may include notably higher performance in more heavily weighted study factors. Although some brand ratings may be higher than competitors on some factors, highest-ranked brands score higher than any other brand in their respective segment, and as a result, they receive the J.D. Power award for overall satisfaction in their respective segment. Displaying Factors 1-4 of 8 Scoring Legend Among the best
Better than most
About average
The rest2011 North America Hotel Guest Satisfaction Index StudyUpscale
Award Recipient
Hotel Indigo Ratings Factors Displaying Factors 1-4 of 8 Company Aloft Courtyard Crowne Plaza Hotels & Resorts Delta Hotels and Resorts Four Points by Sheraton Hilton Garden Inn Hotel Indigo Award Recipient Hyatt Place Radisson SpringHill Suites Wyndham Hotels & Resorts Ratings for some brands may include notably higher performance in more heavily weighted study factors. Although some brand ratings may be higher than competitors on some factors, highest-ranked brands score higher than any other brand in their respective segment, and as a result, they receive the J.D. Power award for overall satisfaction in their respective segment. Displaying Factors 1-4 of 8 Scoring Legend Among the best
Better than most
About average
The restPlease
note that J.D. Power Consumer Center Ratings may not include all
information used to determine J.D. Power and Associates awards.
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