Operations Planner
«  »
SMTWTFS
1234567
891011121314
15161718192021
22232425262728
2930 

Hospitality Tip of the Week™: The "little things" that make a difference

publication date: Mar 28, 2011
 | 
author/source: Dr. John Hogan CHA CHE CMHS
Download Print
Hospitality Tip of the WeekTM

"It is the little things that can make a huge difference, and the phone is a central communicating center that is used by literally every guest every day. At your next meeting (and every week thereafter), include attention to the high touch, "little things" that should be the heart of your hospitality business."





Search the Site