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Hospitality Tip of the Week™: Focus on Planning AND Action

publication date: Nov 9, 2011
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author/source: Dr. John Hogan CHA CHE CMHS
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Hospitality Tip of the Week™: Focus on Planning AND Action

“People blame their environment. There is only one person to blame -- and only one -- themselves.”

Robert Collier ( 1885 – 1950) author of self help, and New Thought metaphysical books in the 20th century.

 

This is especially true in paying attention to trends in demand and adjusting pricing in hotel revenue management.
At least 25% of our weekly tips focus on sales and marketing. 

We must remember that we must focus on delivering the right services to the right customer at the right price, which means attentiveness to sales and marketing efforts are essential.

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