publication date: Nov 9, 2011
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author/source: Dr. John Hogan CHA CHE CMHS
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Hospitality Tip of the Week™:
Focus on Planning AND Action
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“People
blame their environment. There is only one person to blame -- and only one --
themselves.”
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Robert Collier ( 1885 – 1950) author of self help, and New
Thought metaphysical books in the 20th century.
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This is especially true in paying
attention to trends in demand and adjusting pricing in hotel revenue
management.
At least 25% of our weekly tips focus on sales
and marketing.
We must remember that we
must focus on delivering the right services to the right customer at the right
price, which means attentiveness to sales and marketing efforts are essential.
