publication date: Nov 24, 2012
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author/source: Dr. John Hogan CHA CHE CMHS
“Plans are only good intentions unless they immediately degenerate into hard work." Peter Drucker
This is especially true in paying attention to trends in demand and adjusting pricing in hotel revenue management.
Peter Drucker ( 1909 – 2005) was an influential writer, management consultant, and self-described “social ecologist.”
At least 25% of our weekly tips focus on sales and marketing.
We must remember that we must focus on delivering the right services to the right customer at the right price, which means attentiveness to sales and marketing efforts are essential.